CoinsPaid

Key Duties and Responsibilities. Transaction Monitoring & Investigations:

• Oversee the review of alerts and cases generated by monitoring tools, ensuring thorough investigation of merchant profiles and transactions.
• Ensure activity aligns with merchants’ declared business models and identify anomalies or suspicious behaviors.
• Manage Transaction Monitoring Requests (TMRs), ensuring timely review, analysis, documentation, and resolution.
• Oversee the preparation and escalation of Internal Suspicious Activity Reports (ISARs) in accordance with internal and regulatory requirements.
• Ensure accurate handling of law enforcement requests and merchant/in-house risk check requests.
• Maintain complete and accurate records of investigations and findings in line with audit and compliance standards.

Team Leadership & Management:

• Lead, coach, and develop a team of transaction monitoring analysts, fostering a culture of accountability and continuous improvement.
• Allocate resources and manage team workload to meet SLAs and regulatory deadlines.
• Serve as the primary escalation point for transaction exceptions, delays, or complex cases.
• Ensure team members are kept up to date on emerging AML/CTF risks, regulatory developments, and best practices.

Governance, Reporting & Escalations:

• Prepare and deliver regular reports on team performance, monitoring outcomes, and compliance metrics to senior management.
• Support internal and external audits with relevant case data, documentation, and insights.
• Monitor adherence to internal policies, procedures, and regulatory standards, escalating material issues to senior stakeholders.

Cross-Functional Collaboration:

• Collaborate with Compliance, Legal, Risk, Treasury, Customer Support, Product, and Engineering teams to ensure effective case resolution and process integration.
• Represent the transaction monitoring function in cross-departmental projects, system enhancements, and policy rollouts related to financial crime prevention.
• Contribute to regulatory submissions, filings, and responses to official requests as needed.

Requirements:

• Experience in TRM in financial industry
• Leading experience
• Good analytical and investigation skills.