Profit Center Head, Agentic AI Solutions Group

Key Responsibilities

• In this role, you will: 
• Own the P&L of this business for US mid-market banks, credit unions, and regulated fintechs offering retail banking products (deposits, loans, cards)  
• Own the entire prospect to client journey spanning: prospect identification, opening doors, pitching, pricing, closing deals, and managing existing client relationships and engagements 
• Own the GTM partner and channel relationships needed to drive success 
• Build and scale a highly capable business development, sales, and account management team 
• Collaborate with centralized marketing center-of-excellence teams to deliver the right positioning, messaging, and campaigns that drive traction 
• Oversee the forward deployment of solutions engineers and product engineers at client sites to accelerate implementation and ensure client satisfaction and outcomes 
• Manage day-to-day business operations for the business 
• Contribute to product strategy 

Key Performance Metrics

• Success in the first 18 months will be measured by: 
• Signing 3–5 lighthouse customers across mid-market banks, CUs, or fintechs 
• Converting early POCs into at least 2–3 production deployments 
• Delivering at least one measurable business outcome per customer 
• Establishing a repeatable solution and deployment model 
• Building the commercial, delivery, and governance foundation for future scale 

Experience and Qualifications

• 18+ years' experience; with at least 7+ years as a partner or sales leader with a proven track record in building a multi-million $ book of business ground up 
• Significant experience selling customer servicing technology to banks and regulated financial institutions at a technology company or IT services provider 
• Strong rolodex, trusted relationships, and inroads with customer service leaders at US mid-market financial institutions 

Skills

• Extremely hands-on with the ability to cope with a fast-paced work environment with changing priorities & timelines 
• Strong ownership, entrepreneurial mindset, and agency to thrive in a 0-1 motion 
• Clear thought process & ability to communicate strongly verbally and in writing 
• Well-developed commercial acumen and problem-solving ability 
• Strong relationship management skills – able to influence and manage the expectations of senior executives, partners, vendors, and other stakeholders 
• Strong networking skills with the ability to build and maintain meaningful relationships both internally and externally 
• High degree of integrity and ethical standards 
• Detail orientation (cross every t and dot every i)