Senior Product Designer

About Uphold

Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries.

Uphold integrates with more than 30 trading venues, including centralized and decentralized    exchanges, to deliver superior liquidity and optimal execution. Uphold never loans out customer assets and is always 100% reserved. The company pioneered radical transparency and uniquely publishes its assets and liabilities every 30 seconds on a public website (https://uphold.com/en-us/transparency).

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.

Job Summary

We’re looking for a Senior Product Designer who brings deep expertise in visual hierarchy, interaction design, information architecture, and scalable design systems. At this level, you will shape end-to-end experiences across multiple product areas, mentor designers, and raise the quality bar for how we design at Uphold. You will anticipate challenges, drive discovery, and partner with cross-functional teams to turn ambiguous problems into clear, user-centered solutions.

Essential Duties and Responsibilities

• Lead design initiatives across complex user journeys and platforms.
• Influence early product strategy by shaping problem framing, tradeoffs, and discovery work.
• Mentor and coach designers across levels; model high-quality craft and decision-making.
• Drive the evolution of our design system, design tokens, and cross-feature patterns.
• Facilitate usability testing and continuous discovery practices.
• Communicate clearly with stakeholders and keep teams aligned on design strategies.
• Identify risks, anticipate blockers, and guide teams toward practical solutions.
• Contribute to hiring, leveling, and improving design practices across the org.

Required Qualifications and Skills

• 6–9 years of professional product design experience.
• Proven ability to own large-scale projects with minimal guidance.
• Mastery of Figma, component libraries, version control, and documentation.
• Strong expertise in IA, interaction design, visual hierarchy, and usability.
• Ability to clearly articulate design decisions and lead group discussion. 
• Strategic thinker with strong problem-solving skills.
• Reliable, proactive, and collaborative.
• Comfortable navigating ambiguity and enabling clarity for others.
• Committed to Uphold values: transparent, respectful, secure, open, and innovative.
• Demonstrates humility, curiosity, courage, and a growth mindset.

Preferred Qualifications

• Experience driving cross-team initiatives or multi-stakeholder projects.
• Familiarity with business strategy and product metrics.
• Background in continuous discovery and/or rapid testing

What We Offer

• Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment.
• Competitive Compensation: Performance bonuses, and comprehensive benefits on top of a competitive salary.
• Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.
• Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group.
• Development Opportunities: Access training and mentorship programs.
• Flexibility: Enjoy options to work from home, other locations, or adjust your hours.
• Inclusive Environment: Value and respect diverse perspectives.

Our Benefits

• Annual bonus program based on individual, team and company performance.
• Home office stipend for a productive setup.
• Generous PTO, healthcare, and employee assistance programs.
• Engaging events and celebrations.
• Well-stocked office kitchen with a foodie culture.

Join us to grow, innovate, and contribute meaningfully. Be part of our talented team!

Visit our careers page for more exciting opportunities, if this role isn’t the perfect fit.

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.