Job Description
The Sales Account Director will join a team driving TRM’s crypto go-to-market strategy for the Department of Justice (DOJ) and other Federal Law Enforcement customers. Your goal will be to increase and strengthen our foothold in the space. We're looking for a customer-obsessed, consultative salesperson to own the entire sales process with new and existing customers. This person will be knowledgeable about the cryptocurrency ecosystem and feel comfortable navigating complex processes to close six and seven figure deals.
The impact you will have here:
Account Mapping - Connect with all the current key stakeholders within the DOJ as well as Federal Law Enforcement and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process
Prospecting - Discover new stakeholders within the DOJ and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process
Nurturing - Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, expansions
Account Planning - Create and execute strategic plans for the DOJ to not only ensure company goals are met across key revenue and churn metrics, but also new growth opportunities are discovered and pursued
Product and Subject Matter Expertise - Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process from demonstrations to trial to customer advisory sessions to innovation workshops
Customer Advocacy - Proactively gather and prioritize customer feedback and champion it within TRM
Loyalty - Develop a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback
What we’re looking for:
At least 8+ years of experience selling SaaS products into Federal Law Enforcement agencies
Strong knowledge of the DOJ and Federal Law Enforcement accounts and their workflows
Knows government contracting and has a rich set of Partners across Government.
Strong customer-facing presentation/listening skills with the ability to establish credibility with senior DOJ executives
A knack for storytelling. You have the ability understand customer needs and build + convey compelling value propositions
Adaptable. Goals can change fast. You anticipate and react quickly
Autonomous, collaborative and an excellent communicator
About the Team:
Our public sector team thrives on collaboration, always looking out for each other by sharing opportunities and competitive insights. We actively exchange ideas and strategies to boost each other's sales efforts. Communication is key, and we primarily use Slack, making sure to @mention colleagues for timely responses. Our routine includes weekly 1-on-1 meetings with managers, bi-weekly team meetings, and monthly Pod meetings with the broader support organization. Above all, we prioritize our customers' missions, and this dedication is reflected in every aspect of our TRM life.
Our team predominantly operates in the EST timezone, with some members in PST. We start our day around 8:00 am and typically finish after 5:00 pm. While we may work beyond standard hours when necessary, we deeply respect family time and strive not to intrude on it. We're committed to contributing whenever needed, ensuring our team's success isn't confined to a 40-hour workweek.
Learn about TRM Speed in this position:
Rapid Opportunity Assessment: You'll swiftly qualify or disqualify opportunities to ensure a strong, future-focused pipeline. Your goal is to add more than $150K in qualified pipeline each week, targeting next quarter and beyond.
Sales Campaigns: You'll develop two new sales campaigns each month to accelerate pipeline growth, with a focus on generating in-quarter opportunities.
Strategic Sales Planning: You'll regularly update and evaluate a strategic sales plan for all Tier 1 current customers and identify potential Tier 1 prospects on a monthly basis.