Job Description
Level is a learning technology company dedicated to helping students build real academic and life skills with confidence and joy. We combine proven curriculum principles with world class interactive design to make meaningful practice something students want to come back to, not something they struggle through.
We support what teachers, schools, and parents are already doing by increasing student engagement with high quality, standards aligned practice that reinforces classroom learning. That’s why we’re building:
For students: Rewarding and motivating learning experiences that build real academic proficiency.
For educators: Tools that fit naturally into instruction and help students stay engaged while reducing teacher workload.
For parents: Activities that help your kid catch up or get ahead, build confidence, and minimize homework battles.
We are committed to helping every person maximize their potential and live a life of meaning. It’s a difficult problem that requires brilliant people and tremendous effort over time.
If you want to use your skills to make a difference for the world, please check out our latest job opportunities.
Level is seeking a People Partner to serve as the primary HR partner for our Auckland studio. This role combines comprehensive HR operations with talent acquisition support, ensuring our team has everything they need to thrive while helping us attract exceptional talent. You'll be the go-to person for all people-related matters—from welcoming new hires to supporting career development—while also partnering with our recruiting team to build our talent pipeline. This is a hands-on role that blends HR operations (50%) with talent acquisition (50%), requiring someone who can navigate complex employee situations, maintain compliance across NZ employment regulations, and contribute to our hiring efforts—all while championing Level's culture and values.
What You Will Do:
Studio HR Operations (50% of role):
Onboarding & Offboarding:
Deliver welcoming onboarding experiences that set new hires up for success from day one.
Manage smooth offboarding processes, including exit interviews and knowledge transfer.
Maintain accurate employee records and ensure documentation compliance.
Payroll & Benefits Administration:
Coordinate payroll processes and benefits administration, ensuring accuracy and compliance with NZ regulations.
Serve as primary point of contact for employee questions about compensation and benefits.
Employee Relations:
Serve as a trusted resource for employees, handling questions, concerns, and conflict resolution with empathy and fairness.
Partner with the Director of People to navigate complex or sensitive employee situations, ensuring consistent and sound approaches.
Proactively identify and address workplace issues before they escalate.
Maintain confidentiality and exercise sound judgment in all employee interactions.
Performance & Development:
Support performance review cycles, facilitate development conversations, and help employees grow in their roles.
Culture Champion:
Champion Level's whole human approach and ensure our Auckland team feels connected to our mission and values.
Collaborate with studio leadership and operations team to plan and execute cultural team events and outings, coordinating with global People Operations to ensure fairness and consistency across all studios.
Serve as a bridge between the Auckland studio and global People Operations, ensuring alignment without losing local identity.
Policy & Compliance:
Monitor New Zealand employment law changes and partner with the Director of People to propose policy updates and ensure compliance.
Balance global policy harmonization across our US, NZ, and Germany studios with celebrating and nurturing the unique culture of the Auckland team.
Maintain and update HR policies to ensure consistent application of standards while allowing for regional nuances.
Serve as a bridge between the Auckland studio and global People Operations, ensuring alignment without losing local identity.
Talent Acquisition Support (50% of role):
Sourcing & Recruiting: Partner with the recruiting team to source candidates, conduct interviews, and support hiring decisions for the Auckland studio
Pipeline Development: Report to Head of Recruiting on talent pipeline health, market insights, and hiring progress.
Talent Community Building: Represent Level at conferences, meetups, and industry events to build our employer brand and attract top talent.
Recruiting Operations: Support job postings, candidate communications, and hiring coordination.
Qualifications
Need to Have:
2-3 years of progressive HR experience with a strong operational foundation
Hands-on experience with core HR functions including onboarding, employee relations, performance management, and benefits administration
Demonstrated ability to build trusted relationships with employees and managers
Strong communication skills with the ability to balance empathy and professionalism
Experience or strong interest in talent acquisition and recruiting
Knowledge of New Zealand employment law and HR compliance requirements
Comfortable working independently while collaborating with remote teams
Nice to Have:
Experience working in creative, tech, or gaming industries
Familiarity with HRIS platforms (we use Rippling) and applicant tracking systems (we use Ashby)
Previous experience supporting a regional office or studio environment
Background in event recruitment or employer branding activities
Passion for creating inclusive, supportive workplace cultures