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Crypto-com

VIP Sales Manager

Dubai, United Arab Emirates
full-timeBusiness Development
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Job Description

The institutional sales team provides an opportunity for you to take ownership and build your institutional/highnet worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure.

As our VIP, Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the Crypto.com Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for navigating VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users.

Job Responsibilities:

  • Identifying and reaching out to potential VIP clients (high-volume/advanced traders).
  • Navigate VIP clients towards the right products and monitor OKRs and KPIs.
  • Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features).
  • Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements.
  • Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams.
  • Attending conferences and community events to engage with potential VIPs and increase awareness.

Job Requirements:

  • Strong network in high-net-worth/advanced crypto traders.
  • 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders.
  • Track record of monetizing high-value client relationships.
  • Demonstrable track record of initiating, managing & monetizing relationships with clients or partners e.g.. driving business results with clients & partners.
  • Excellent command of professional written & oral English(plus local language), writing & presentation samples are welcome.

About Crypto-com

First seen: February 2, 2026
Last updated: February 13, 2026
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